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Quick contact
20th Sep 2017 - If you cant see the car or van that you are looking for or the right type of deal, just call us on 01473 784631 or email leaseasy@leaseasy.co.uk and we will work it out for you.

Initial disclosure document

The Financial Conduct Authority is the independent regulator of financial services. The Financial Conduct Authority require us to provide you with a document called an 'Initial Disclosure Document'. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.

What services do we provide?
We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.

Whose products do we use?
As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products/services.We work in conjunction with OVL Group Limited, their registered address is West Barn, Brightwell Farm, Brightwell Baldwin, Oxfordshire, OX49 5NP. Contact telephone number is 01491 615500 email sales@ovl.co.uk We may share your data with OVL Group Ltd. to provide finance on your behalf.

Do we charge for our services?
No, we do not charge fees for our broker related services. We are a commission and fee based organisation which means that we may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier. In the event of cancellation for any reason or failing to take delivery within the specified time then we may charge a fee for cancellation of a Business Agreement for Broking Services with Leaseasy as set out in our Terms of Business up to the value of 3 x monthly rental up to a maximum of £600 + vat for services rendered.

Who regulates us?
Derek Ronald Rush t/as LeasEasy is authorised and regulated by the Financial Conduct Authority. Our firms reference number is 669552. You can verify this on the Financial Conduct Authority's Register by visiting the Financial Conduct Authority's website: http://www.fca.org.uk/register/ or by contacting them on 0300 500 8082. Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.

If you have a complaint
Our aim is to provide a first class level of service and we are committed to treating our customers fairly, however if you have a complaint you wish to register with us please contact us:By phone: 01473 784631By Email: info@leaseasy.co.ukInwriting to: Derek Ronald Rush Trading as Leaseasy, 1 The Granaries, Tuddenham St Martin, Suffolk IP6 9BW Our complaints policy and procedure is available to view on our website www.leaseasy.co.uk. If you are not satisfied with a decision taken in respect of a complaint or appeal, you may wish to contact the BVRLA (our industry trade association) who will act as an independent arbiter. The BVRLA can be found at www.bvrla.co.uk. Consumer Credit customers also have the legal right to refer unresolved disputes to the Financial Ombudsman Service within 6 months from the date of the final decision and they can be found at www.financial-ombudsman.org.uk/consumer/complaints

Please visit our complaints procedure page.

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